Yes! You can cancel your subscription at any time (up to 24hrs before your monthly renewal) in your account settings. If a subscription is cancelled, your data will remain accessible in AutoEntry for a further 13 months before being deleted (our standard 13-month roll-over period) to allow you to download or copy any data you require.

As an accountant or bookkeeper, you can join our Partner Programme and offer your clients 50% off their subscription for the first 6 months and earn revenue on their AutoEntry purchases and free credits to help you run your own business. Visit our Partner Programme page to learn more.

Unused credits roll over for 3 months (90 days).

AutoEntry accepts payment by credit/debit card only. We do not accept payments via PayPal or Direct Debit. As well as purchasing a subscription, you also have the option to purchase credits in bulk.

Yes. We offer a free trial which includes 25 free credits so you can try AutoEntry before you decide if you want to purchase a plan. Try it here.

One great way to learn about AutoEntry is to sign up for one of our webinars. This will give you a very solid overview of how AutoEntry works and you will be able to ask questions that are specific to your needs.
https://training.autoentry.com/webinars-homepage

The other way to learn more is to sign up for a free trial. It only takes a minute.

If you have any questions, you can always ask the support team on the chat or check out our Help Center, where you will find lots of help articles and videos.
‍https://help.autoentry.com/en/

AutoEntry can accurately extract data from receipts, invoices, bills, expenses, supplier statements and bank statements.

No, there is no subsequent cost. All that you pay for within AutoEntry is the extraction of information from your documents.

Yes, free trial users have access to the full feature set, as they would if they were a subscribed user.

AutoEntry offers live support via the dedicated chat system, available by clicking the blue chat bubble at the bottom of the right side of the screen. We are also available via phone and email at [email protected]

AutoEntry provides packages to suit everyone’s needs. Head over to the pricing page to find out more.

AutoEntry provides a free trial with 25 free credits that will allow you to utilise all of the features that AutoEntry supports. See also—What is a credit?

AutoEntry connects to all leading accounting software solutions. For the full list see here.

Credits are essentially the currency you use when uploading documents to AutoEntry.

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The amount consumed depends on the document type uploaded. Invoices have the lowest charge, whereas bank statements cost more due to the higher volume of extraction required.

The credit system works as follows:

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Purchases/Sales invoices: 1 credit per invoice

Purchases/Sales invoices with line items: 2 credits per invoice

Expenses: 1 credit per invoice/receipt

Supplier statements: 2 credits per statement

Bank and credit card statements: 3 credits per page

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By default, we allow for a 200% credit overage (overdraft) on your chosen subscription for any unexpected spike in usage. These extra credits are simply added to your next bill. Otherwise, you can manually renew or change your subscription at any stage, or you can make a one-off purchase of credits in bulk without affecting your subscription.