Using credits above your monthly allowance is known as overage. As with most software providers, this usage is charged at a higher pence per credit compared to those provided in your regular monthly subscription. Good advice is to contact your account manager as soon as possible if you feel you may exceed your monthly AutoEntry credits. All users are able to upgrade (or downgrade) their monthly subscription at any time to get the best value.

Credits are essentially the currency you use when uploading documents to AutoEntry.

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The amount consumed depends on the document type uploaded. Invoices have the lowest charge, whereas bank statements cost more due to the higher volume of extraction required.

The credit system works as follows:

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Purchases/Sales invoices: 1 credit per invoice

Purchases/Sales invoices with line items: 2 credits per invoice

Expenses: 1 credit per invoice/receipt

Supplier statements: 2 credits per statement

Bank and credit card statements: 3 credits per page

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Yes. We offer a free trial which includes 25 free credits so you can try AutoEntry before you decide if you want to purchase a plan. Try it here.

AutoEntry accepts payment by credit/debit card only. We do not accept payments via PayPal or Direct Debit. As well as purchasing a subscription, you also have the option to purchase credits in bulk.

By default, we allow for a 200% credit overage (overdraft) on your chosen subscription for any unexpected spike in usage. These extra credits are simply added to your next bill. Otherwise, you can manually renew or change your subscription at any stage, or you can make a one-off purchase of credits in bulk without affecting your subscription.

Unused credits roll over for 3 months (90 days).

As an accountant or bookkeeper, you can join our Partner Programme and offer your clients 50% off their subscription for the first 6 months and earn revenue on their AutoEntry purchases and free credits to help you run your own business. Visit our Partner Programme page to learn more.

Yes! You can cancel your subscription at any time (up to 24hrs before your monthly renewal) in your account settings. If a subscription is cancelled, your data will remain accessible in AutoEntry for a further 13 months before being deleted (our standard 13-month roll-over period) to allow you to download or copy any data you require.